COVID-19 information for our visitors Read more.

Contact Us

Get in touch with us if you have a question, suggestion or feedback. You can also check our About Us or FAQs pages to find out more.


For general enquiries, call our office on (02) 4227 7667 during business hours (9am - 4.30pm, Monday to Friday).


You can email us with enquiries about our services, events and collections.


Our administration office is at 61 Northfields Avenue, Keiraville. Please call us on (02) 4227 7667 before your visit so we can make sure staff are available to meet with you.

In line with NSW Public Health Orders, people aged over 12 years must wear a face mask at all indoor Council facilities from 4pm Tuesday 22 June until further notice.

This includes our administration office, Discovery Centre, Towri Centre and Gleniffer Brae.

For more information about face masks, please see the NSW Health website.


You can write to us at:

Wollongong Botanic Garden
Locked Bag 8821

Contact assistance

People with hearing or speech impairment

If you're deaf or have a hearing impairment or speech impairment, you can contact us via Wollongong City Council using the National Relay Service on 13 36 77, or through Auslan Connections.

Language help

If you need to contact the Botanic Garden in a language other than English, please see Wollongong City Council's Language Services page. This page includes details for local interpreter services, and Language Aides who may be able to help during Council business hours.

Fees and Charges

See our Fees and Charges page for current prices for Botanic Garden services, events, plant sales and more.

Website issues

Found a broken link or something not working on our website? Let us know through our website feedback form.